ENVE China
Returns
Return window
Request a return within 7 calendar days of delivery. Custom or personalized items may be excluded as noted on the product page.
Conditions
Returned items must:
- Be unused with original packaging, tags, and accessories
- Remain resale-ready
- Include your order number and return reason
We may refuse returns or charge a fee if condition requirements are not met.
Process and refunds
1. Submit a request via order details or Contact Us 2. Receive return instructions after approval 3. Refund to the original payment method after warehouse inspection (typically 3–15 business days)
Return shipping for change-of-mind returns is paid by the customer. We cover shipping for quality issues or incorrect shipments.

